What type of outfits do you sell? We offer a wide range of quality, ready-made outfits — from classy suits and corporate wear to smart-casual pieces designed for every occasion.
Are your outfits ready-to-wear or custom-made? All our pieces are ready-to-wear, carefully tailored to standard sizes for an elegant fit. However, some styles can be customized upon request.
How do I know my correct size before ordering? Each product has a size chart to help you pick your perfect fit. If you’re unsure, you can contact us for sizing assistance before placing your order.
Are the outfits exactly as shown on your website? Yes! All our product photos are original and accurately represent the color, style, and design of the items you’ll receive.
Do you restock sold-out items? Some popular designs are restocked based on demand. You can click the “Notify Me” button or message us directly to check availability.
💳 Ordering & Payment
How do I place an order? Simply browse our collection, select your preferred outfit, choose your size and color, then click “Add to Cart” and proceed to Checkout.
Can I order through WhatsApp or social media? Yes, you can place your order through our official WhatsApp line or Instagram DM. We’ll guide you through the process and confirm your order.
What payment methods do you accept? We accept debit/credit cards, bank transfers, and mobile payments. Full payment must be made to confirm your order.
Is payment on delivery available? Currently, we do not offer payment on delivery. All payments are made before processing your order to ensure fast and secure delivery.
Can I change or cancel my order after payment? Orders can only be modified or canceled within 12 hours of payment. After this period, processing begins and changes may not be possible.
🚚 Shipping & Delivery
Do you deliver nationwide? Yes, we deliver to all states across Nigeria and even handle international deliveries upon request.
How long does delivery take? Orders within Lagos are usually delivered within 1–3 working days, while deliveries outside Lagos take 3–7 working days, depending on the location.
How much is delivery fee? Delivery fees vary based on your location and will be displayed at checkout or confirmed via WhatsApp before dispatch.
Can I track my order? Yes, once your order is shipped, we’ll send you a tracking number or delivery update so you can monitor your package.
Who handles your deliveries? We partner with trusted logistics companies to ensure your order reaches you quickly and safely.
💎 Returns, Exchange & Support
Can I return or exchange an item? We accept exchanges within 3 days of delivery for unworn items with tags intact. Returns are accepted only if it is a size issue and must be unworn and tag intact.
What if I receive a wrong or damaged item? Please contact us immediately with your order details and a photo of the item. We’ll resolve it quickly.
Do you refund after cancellation? If an order is canceled before processing, you’ll receive a full refund within 3–5 business days.
Can I schedule a specific delivery time? Yes, you can specify a preferred delivery date or time during checkout or while chatting with our representative.
How can I contact customer support? You can reach us through: 📞 Phone/WhatsApp: [Insert number] 📧 Email: [Insert email] 📍 Or use the Contact Form on our website — our team will respond within 24 hours.
